Does your EPM Solutions Implementer Help You Solve Business Problems?

A few years ago I was invited by a senior IT manager of a well-known global company to check up on the status of an ongoing Enterprise Performance Management (EPM) implementation project, and give an informal assessment of how I thought things were going. The project had been underway for at least 3 months and while there was a lot of activity by the implementation consultants working on site, results were not evident. The client was paying a lot, and starting to get concerned.

One of the ways I investigated the situation was by attending requirements discussions with the users of the intended system, in this case an enterprise-wide planning solution. The sessions were led by the implementation firm’s project manager. At first I quietly observed, but my consultant personality got the better of me and I began to pipe up with questions about business objectives, process flow, planning drivers, and the nature of reports needed by Finance users and managers.

After a couple of these sessions, a Finance vice president (who was not attending the discussions) came over and took me aside for a private chat. He started with “I’ve been getting some feedback from people that I want to talk to you about.” I wondered, did I overstep a boundary by asking too many questions?

The VP told me, “Now we’re aware of what’s been missing in this project so far – someone to ask us the questions you’re asking. We have no idea what we’re going to get when the development work is done, because we don’t think the implementers understand what we really need.” That confirmed my own observations.

Some implementation consultants are “order takers” – they will develop to the specifications you explain to them, no questions asked and no suggestions offered. Others take a generic approach they assume works for everyone (of course using your chart of accounts and data from your general ledger or data warehouse). How likely will these approaches result in a solution that’s flexible and extendable to deal with your company’s changing business environment and evolving goals, let alone meet your current analysis, reporting and planning needs?

EPM solutions that lift organizational and business performance – and deliver great ROI – start with a discussion about your business challenges and opportunities, both the current pain points and what’s likely to come in the future. From that, the best approach can be determined: how the solution will support an optimized process, drive nimble and enlightened decision-making, and accommodate business evolution and growth of your company.

How well does your solutions implementer “get it?” Could a more business-centric approach yield greater benefits and ROI for you?

There are 10 Comments

  1. Posted by Abigail

    Hi there, just became alert to your blog through Google,
    and found that it is truly informative. I’m gonna watch out for brussels.
    I will appreciate if you continue this in future. Many people will be benefited from your writing.


  2. Posted by institutional buildings

    Thank you for posting this.

  3. Posted by marvel defenders poster

    If you have any questions about one step particularly, or Marvel typically, simply depart a remark below.

  4. Posted by clique aqui.

    hey there and thank you for your information – I’ve certainly picked up anything new from right
    here. I did however expertise a few technical issues using this site, as I experienced to reload the web site lots
    of times previous to I could get it to load properly.
    I had been wondering if your web hosting is OK? Not that I am complaining,
    but sluggish loading instances times will often affect your placement in google and
    can damage your high-quality score if advertising and marketing with Adwords.
    Anyway I am adding this RSS to my e-mail and can look
    out for a lot more of your respective interesting content.
    Ensure that you update this again soon.

  5. Posted by Colleen

    To begin seeing messages, select the forum that you intend to.
    browse through from the selection here.

  6. Posted by

    Hey! I know this is kinda off topic however , I’d figured I’d ask.
    Would you be interested in exchanging links or maybe guest authoring a blog article or vice-versa?

    My website goes over a lot of the same topics as yours
    and I feel we could greatly benefit from each other.
    If you might be interested feel free to send me an e-mail.

    I look forward to hearing from you! Terrific blog by the way!

  7. Posted by buy instagram followers targeted

    Appreciating the time and effort you put into your blog and in depth information you present.

    It’s good to come across a blog every once in a while that isn’t
    the same old rehashed information. Great
    read! I’ve bookmarked your site and I’m including your RSS
    feeds to my Google account.

  8. Posted by buy instagram followers cheap instant

    My relatives always say that I am killing my time here at net, but I know I am getting familiarity
    every day by reading thes nice posts.

  9. Posted by xxx porn videos

    My brother recommended I might like this website.
    He was totally right. This publish actually made my day.
    You can not imagine simply how a lot time I had spent for this
    information! Thank you!

  10. Posted by tarot au feminin

    signification lame 1 tarot marseille tarot au feminin tarot gratuit
    semaine c haas tirage tarots gratuits amour denis lapierre tarots gratuits tarot na tvi tarot
    osho zen tarot jouer tarot arcane 8 tarot le soleil en amour tarot
    travail avenir facile tirage marie claire tarot tarot lune inversee tirage tarot
    philippe tirage tarot quotidien diana tarot marseillais gratuit du jour
    jeu tarot multijoueur en ligne tarot regle du jeu facile tarot gemeaux juillet 2017 tarot marie claire gratuit tarot gratuit oui non travail l’hermite tarot osho tarot existence tarot travaille jeu
    en ligne tarot a 5 tarot marie claire 2017 tarot pour 2016 gratuit tarot persan tigre tarot
    soleil et diable tarot energie helene huc tarot indien signification lisa
    lambert tarot tarot gratuit au feminin tarot divinatoire gratuit marseille marcio lambert tarot au feminin tarot gratuit tarot pro
    avis tarot jeu blanc tarot signification arcane mineur jeu tarot divinatoire gratuit arcane tarot 15 tarot marseille
    gratuit reponse immediate tarot voir son avenir tarot originel tarot gratuit avenir amoureux tarot carte
    5 au feminin tarot travail tarot mat arcane sans nom tarot amour vrai gratuit signification tarot sante
    tarot amour arabe tarot en live forum veritable tirage tarot marseille gratuit tarot grauit tirage tarot amour gratuit serieux association diable jugement tarot tarot 2015 cancer boutique le palais du tarot le tarot du jour
    tarots tirage tarot et oracle gratuit en ligne tarot tzigane gratuit interpretation tarots jeux flash tarot apprendre tarot voyance marie claire tirage tarot
    jeu tarot gratuit pour ipad tirage gratuit du tarot argent tarots
    belline gratuit tarot 2011 gratuit regle tarot petit au bout perdu
    lire l’avenir avec le tarot cosmopolitan tarot weg tirage tarot
    gratuit 2015 tirage tarots gratuits immediats jeu tarot flash
    fabuleux forum du tarot tirage carte tarot amour tarot zen gratuit
    tarots marie claire amour tarot gratuit divinatoire 2015 explication tirage tarot marseille msn tarot tarot blanc association carte tarot lune etoile tirage carte tarot gratuit
    marie claire votre carte du jour au tarot gratuit tarot
    divinatoire avenir facile tirage du tarot gratuit oui non explication tarot titania tarot msn latino mathers tarot pdf tirage serieux tarot marseille apprendre a lire le tarot tarot tzigane explication cartomancie et tarot gratuit tarot divinatoire cartomancie
    croisee tarot par telephone tarot amour janvier 2015 tirage du tarot gratuit magie voyance tirage tarot marseille avigora signification tarot le pape simple tarot interpretation tirage tarot amour gratuit lenormand fftarot classement national 2017

Leave a Reply